Privacy Policy
Effective Date: 06-01-2025
Elevate & Empower Business Solutions (“we,” “our,” “EEBS”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services.
By accessing our website or engaging our services, you consent to the practices described in this policy. If you do not agree with the terms, please do not access or use our services.
A. Information We Collect
We collect both personal and sensitive information solely for the purpose of providing, managing, and improving our business services in a secure and compliant manner. This may include:
Contact Information: Name, email address, phone number, mailing address, and other identifiers voluntarily submitted through forms, appointment bookings, or communication tools.
Business & Service Information: Company name, industry, service preferences, EIN (if applicable), and project-related details to tailor our services to your business needs.
Sensitive Personal Information: For certain regulated services (such as tax preparation, notary services, or bookkeeping), we may collect Social Security Numbers, tax documentation, financial records, government-issued identification, or other legally required documents.
Transactional Data: Information related to invoices and payments. All financial transactions are securely processed through third-party platforms (e.g., QuickBooks, Square, Zelle). EEBS does not store or access full credit card or banking credentials.
Device & Usage Data: Technical information automatically collected via cookies or similar technologies, such as IP address, browser type, operating system, referral source, pages visited, and usage behavior.
We only collect data that is necessary to perform the services you request and retain it in accordance with legal, contractual, and ethical standards.
B. How We Use Your Information
We use collected data to:
Deliver, manage, and customize business services
Communicate regarding appointments, inquiries, or service updates
Maintain accurate service and client records
Verify client identity and protect against unauthorized access
Comply with applicable laws, financial regulations, and industry standards
Improve service delivery and optimize user experience
Generate internal reports, insights, or performance metrics using anonymized or aggregated data
We do not use your information for unrelated purposes, and we do not engage in the sale of personal data.
C. Sharing & Disclosure
EEBS does not sell or monetize client data. Information is only disclosed to third parties under the following circumstances:
Service Providers: We may share information with secure third-party platforms (e.g., scheduling tools, analytics software, email providers, payment processors) strictly for operational needs and only to the extent required.
Legal Compliance: If required by law, regulation, subpoena, or government request.
Security and Rights Protection: To protect the integrity of our services, enforce our agreements, or prevent fraud or illegal activity.
Client Consent: When you explicitly authorize a referral, collaboration, or data transfer.
All vendors are selected based on their compliance with data protection standards, and their use of client data is contractually limited to specific business functions.
D. Cookies & Analytics
Our website uses cookies and similar technologies to:
Authenticate users and manage sessions
Improve site performance and navigation
Analyze traffic and visitor engagement
Measure the effectiveness of campaigns or embedded features
We may use third-party tools and resources to collect limited data on our behalf. These providers are contractually prohibited from using your data for any unrelated purpose.
You may manage cookie preferences through your browser settings. Disabling cookies may affect the functionality or availability of certain website features.
We do not use cookies to collect sensitive personal data or for targeted advertising without consent.
E. Your Rights & Choices
You have the right to:
Request access to your personal data
Correct inaccurate or incomplete information
Delete or restrict processing of your information (subject to legal limitations)
Opt out of communications or analytics tracking
Withdraw previously granted consent for non-essential data processing
To exercise these rights, email us at stephanie@elevateempowerbiz.com. We will verify your identity and respond within a reasonable timeframe, as required by U.S. privacy laws.
Please note that some information may be retained for contractual, legal, or compliance purposes.
F. Data Retention
You have the right to:
Request access to your personal data
Correct inaccurate or incomplete information
Delete or restrict processing of your information (subject to legal limitations)
Opt out of communications or analytics tracking
Withdraw previously granted consent for non-essential data processing
To exercise these rights, email us at stephanie@elevateempowerbiz.com. We will verify your identity and respond within a reasonable timeframe, as required by U.S. privacy laws.
Please note that some information may be retained for contractual, legal, or compliance purposes.
G. Information for Parents
Our services and website are intended for adults. We do not knowingly collect or store information from individuals under the age of 13. If we become aware that a child has submitted personal information, we will take prompt steps to delete it.
Parents or guardians who believe their child may have shared information with us should contact stephanie@elevateempowerbiz.com immediately.
H. Storage and Protection of Personal Information
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction.
This includes:
Secure, encrypted platforms for data intake and storage
Identity verification procedures for sensitive services
Controlled access to internal systems
Use of secure third-party tools with compliance certifications
Although no online system can guarantee 100% security, we maintain best practices aligned with industry standards. We also encourage clients to protect their own credentials and avoid using public or unsecured networks when accessing sensitive information.
By using our services, you acknowledge your role in maintaining account security and agree to the protections outlined in this policy.
J. Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in practices, technology, or applicable laws. Any updates will be posted with a revised effective date. Continued use of the website or services after changes are posted constitutes your acceptance of the updated terms.
We encourage you to review this policy regularly.
K. Contact Us
For questions, data requests, or privacy-related concerns, please contact:
Stephanie Sandoval
Founder & CEO
Elevate & Empower Business Solutions
📧 stephanie@elevateempowerbiz.com
📬 13423 Blanco Rd #3229, San Antonio, TX 78216